About Us

On March 27, 1967, a unique service became available in the Dallas community – a life-saving program that could help individuals through a personal crisis in their lives. CONTACT Crisis Line became the first center in the United States and the model agency for a nationwide network of crisis intervention lines known as CONTACT USA.

Adjunct to the telephone crisis intervention service, CONTACT’s Emergency Aid Program, established in 1983, is the only Dallas area provider of free emergency aid transportation to those individuals in dangerous or life-threatening situations. Everyday, police, fire, medical and mental health professionals refer people in need to CONTACT.

In response to the difficult issues and problems confronting today’s youth, CONTACT operates a dedicated crisis line to serve young adults – Teen CONTACT. Established by CONTACT in 1986, Teen CONTACT helps thousands of teens annually through the crisis line and community outreach.

In March of 2004, CONTACT Crisis Line celebrated 37 uninterrupted years of providing free, immediate and confidential 24-hour one-on-one telephone crisis intervention and referral services from a trained, empathetic listener to individuals struggling with feelings of isolation, desperation, confusion, fear, loneliness, among other things.

CONTACT is one of only 195 crisis centers out of 600 in the nation to be certified and accredited by the American Association of Suicidology.

CONTACT Crisis Line is a 501 (c)(3) nonprofit agency funded by contributions from religious and civic organizations, individuals, foundations, and corporations.