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Adult Help Line:
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972.233.2233
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Teen Help Line:
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972.233.TEEN
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Español Help Line:
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972.233.2428
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CONTACT Crisis Line meets human needs on the most basic level. Sometimes people are unable to voice their deepest fears and most desperate thoughts to their families and friends, but they can always talk to volunteers at CONTACT. Callers may be contemplating suicide, facing sexual or domestic abuse, battling addiction or financial programs, or drowning in despair. CONTACT volunteers offer sympathy and hope, as well as referrals that help callers regain some measure of control of their lives.
- CONTACT Dallas was the first crisis hotline established in the nation with coverage 24 hours a day, 7 days a week, 365 days a year. CONTACT became the model agency for a nationwide network of crisis intervention lines know as CONTACT USA.
- The Susan and Ben Odom Call Center will answer nearly 40,000 calls annually, providing emergency assistance to thousands of men, women and children each year.
- CONTACT is one of only 10 crisis centers nationwide to provide services to the Spanish speaking community.
- CONTACT crisis line specialists answer several crisis lines: 972-233-2233 for Adults, 972-233-8336 for Teens, National Lifeline Suicide Prevention Network 1-800-273-TALK and the National Helpline Network 1-800-SUICIDE.
- CONTACT serves as the after-hours call center for the Parkland Rape Crisis Center.
- More than 100 dedicated volunteers dedicate their time to helping those in our community in crisis by staffing our crisis hotlines.
- CONTACT averages more than 1,500 suicide interventions each year.
- Teen CONTACT reaches beyond the Call Center and into classrooms and youth centers throughout the Metroplex through its Gatekeeper Training Program educating teens, teachers, counselors, parents and others about depression, suicide, mean girls, bullying, teen dating violence and other issues.
- CONTACT is accredited by CONTACT USA, a network of crisis intervention and telephone helpline centers in 20 states, and is a member of the American Association of Suicidology and National Suicide Prevention Lifeline.
In 2009, CONTACT Crisis Line served the community in the following ways:
- Responded to more 41,959 calls.
- Received more than 2,316 emergency aid requests for transportation to remove individuals from life-threatening situations, DART passes for important transportation needs, and assistance paying for prescriptions.
- Granted 590 taxi rides, transporting approximately 850 battered women and children, stranded adults, and runaway children to Metroplex agencies and hospitals.
- Answered and processed 1,603 suicide calls.
- Processed 5,853 calls regarding mental health issues, such as depression and anxiety.
- Provided callers with more than 15,500 referrals to various Metroplex resources.
- Responded to more than 1,200 calls concerning sexual assault.
In 2008, CONTACT Crisis Line served the community in the following ways:
- Responded to more than 39,800 calls.
- Received more than 1,330 emergency aid requests for transportation to remove individuals from life-threatening situations, DART passes for important transportation needs, and assistance paying for prescriptions.
- Granted 645 taxi rides, transporting approximately 900 battered women and children, stranded adults, and runaway children to Metroplex agencies and hospitals.
- Answered and processed 1,889 suicide calls.
- Processed 5,533 calls regarding mental health issues, such as depression and anxiety.
- Provided callers with more than 15,000. referrals to various Metroplex resources.
- Responded to more than 1,448 calls concerning sexual assault.
In 2007, CONTACT Crisis Line served the community in the following ways:
- Responded to more than 36,980 calls.
- Received and processed more than 1125 requests for emergency aid, including free transportation to remove individuals from life-threatening situations.
- Granted 564 taxi rides, transporting approximately 1,000 battered women and children, stranded adults, and runaway children to Metroplex agencies and hospitals.
- Answered and processed 1,563 suicide calls.
- Processed 4,319 calls regarding mental health issues, such as depression and anxiety.
- Provided callers with more than 27,684 referrals to various Metroplex resources.
- Responded to more than 1,362 calls concerning sexual assault.
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Do you need help now?
If you are in crisis or need immediate
help, please call our crisis line now.
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If this is a
life-threatening
emergency,
call 9-1-1
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